Who we are and who controls the data
This website is operated by KTCS Construction, the trading name of Kabul Technical Construction Services Pvt Ltd ("KTCS", "we", "us"). KTCS is the data controller for personal data collected through this website.
Contact details
Address: 127 Streatfield Road, Harrow, HA3 9BL, England
Email: support@ktcsconstruction.co.uk
Phone: 020 3883 2083
Information we collect
When you request a quotation, contact us or otherwise use this website, we may collect: your name, email address, phone number, property address/postcode, project details and any photographs, plans or files you choose to upload, and standard website usage data (see "Website analytics, cookies and tracking" below).
How and why we use personal data
We use this information to respond to enquiries and quotation requests, to plan and deliver building/renovation work you instruct us to carry out, to maintain records of work completed, and — only where you have separately opted in — to send you occasional marketing updates.
Lawful bases
We rely on: performance of a contract or steps taken at your request before entering into one (quotations and project delivery); legitimate interests (responding to enquiries, maintaining business records); consent (marketing communications, non-essential cookies); and legal obligation (accounting, health and safety, and building-control records where applicable).
Enquiries and quotations
Details submitted through the quote form are stored so we can respond to your enquiry, prepare a quotation and follow up. If your enquiry does not proceed to a project, we retain the record for a reasonable period for our own business records unless you ask us to delete it sooner.
Contracts and project delivery
Where you instruct us to carry out work, we use your details to plan, schedule, deliver and invoice that work, and to meet any related legal, health and safety or building-control obligations.
Suppliers, subcontractors and professional advisers
We may share relevant project details with subcontractors, suppliers or professional advisers (such as structural engineers or building-control bodies) where this is necessary to deliver or approve your project.
Website analytics, cookies and tracking
See our Cookie Policy for details of any cookies or tracking technologies used on this site and how to manage your preferences.
Marketing communications
We only send marketing communications where you have given clear, separate consent (for example, by ticking the optional marketing box on our quote form). You can withdraw consent at any time by contacting us or using the unsubscribe link in any marketing email.
Photographs, project case studies and reviews
We may use photographs of completed work in our portfolio, case studies and marketing, using only the town and postcode district of residential projects (not a full address) unless the property owner has given express consent to publish more detail. Commercial client names are used only where we have permission or a clear contractual basis to do so. Reviews and testimonials are published as genuinely given, without alteration to their substance.
How long we keep data
We keep enquiry and project records for as long as reasonably necessary for the purposes above and to meet our legal, accounting and insurance obligations, after which they are deleted or anonymised.
International transfers
We do not routinely transfer personal data outside the UK. If a supplier or service we use in future stores data outside the UK, we will ensure appropriate safeguards are in place.
Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.
Your UK data-protection rights
Under UK data-protection law you have the right to access, correct, delete or restrict the use of your personal data, to object to certain processing, and to data portability where applicable. To exercise any of these rights, contact us using the details above.
How to complain to the ICO
If you are unhappy with how we handle your personal data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this notice
We may update this privacy notice from time to time. The current version is always available on this page.